Privacy Policy

Last updated: 25 August 2025

Who We Are

We are Thrumpton Motor Company, a UK-based motor services provider, company number 07388273.

info@thrumptonmotorcoltd.co.uk
01777 704114
10-11 London Road Business Park, Retford, DN22 6HG

What Data We Collect

When you use our website, we may collect:

• Personal details – name, phone number, email address (via booking forms).
• Service information – vehicle details, booking dates, service requirements.
• Technical information – IP address, browser type, and usage data (via cookies).

How We Use Your Data

We process your data to:

• Manage and confirm service bookings.
• Respond to enquiries.
• Improve our website using analytical cookies.
• Comply with legal obligations.

We do not sell or share your personal data with third parties for marketing.

Legal Basis for Processing

We rely on:

• Contractual necessity – to provide requested services.
• Legitimate interests – to analyse website use and improve services.
• Legal obligation – to meet UK requirements.

Cookies

Our site uses analytical cookies only. These help us understand website usage but do not identify you personally.

You can disable cookies in your browser settings.

Data Retention

We keep personal data only as long as necessary to:

• Provide services,
• Meet legal obligations,
• Resolve disputes.

Booking form data is usually kept for 2 years.

Your Rights

Under UK GDPR, you can:

• Request access to your data
• Ask us to correct inaccuracies
• Request erasure where appropriate
• Restrict or object to processing
• Request data transfer to another provider

To exercise these rights, contact us using the details above.

Data Sharing & Security

• We do not sell or rent your data.
• We may share it with trusted providers (e.g. hosting, IT support) under strict agreements.
• We apply security measures to protect your information.

Changes to This Policy

We may update this Privacy Policy occasionally. Any updates will be posted here with a new “Last updated” date.

Complaints

If you have concerns, please contact us first.
You can also complain to the Information Commissioner’s Office (ICO): https://www.ico.org.uk